Ha Noi – Ha Giang Sleeper Bus | G8 Open Bus

Transport Description

G8 Open Tour is a trusted passenger transport operator, popular with both domestic and international travelers thanks to its high service standards and frequent departures on key tourist routes.

The company operates modern Cabin/Room buses (10 double cabins on the lower deck and 12 single cabins on the upper deck) as well as premium sleeper buses, offering privacy and comfort for long-distance journeys. All vehicles are well-equipped with air conditioning, clean blankets and pillows, USB charging ports, drinking water, and are regularly cleaned and sanitized. With professional drivers and attentive service, G8 Open Tour ensures a smooth, safe, and reliable travel experience.

Amenities

Cabin features include:

• 24 VIP cabins per bus each with a privacy curtain

• Massage bed for maximum relaxation

• 17-inch personal entertainment screen

• USB & USB-C charging ports

• High-speed Wi-Fi

• Automatic air-conditioning system

• Clean blanket and 1 complimentary bottle of mineral water

Safety System

• GPS tracking system

• Driver working-hour monitoring

• Technical inspection before every trip

Luggage Policy

Each passenger is allowed to bring:

• 01 medium-sized suitcase
• 01 carry-on bag

The luggage compartment is spacious and secure, suitable for large items.

Passengers traveling with oversized luggage are kindly requested to inform us in advance when booking so that appropriate arrangements can be made.

Schedule

From Hanoi to Ha Giang

From Ha Giang to Hanoi

Offices & Pick-up / Drop-off

Hanoi Office: 

• 1 Le Lai Street, Hoan Kiem Hanoi  – View Map
• 105 Hoang Quoc Viet Street, Cau Giay, Hanoi  – View Map
• 191 Vo Nguyen Giap Street, Dong Anh, Hanoi – View Map

Ha Giang Office: 

223A Nguyen Trai Street, Ha Giang,  Tuyen Quang– View Map

Main Pick-up & Drop-off Points

• Aeon Mall Long Bien
• 160 Tran Quang Khai (Old Quarter)
• 463 Minh Khai (Opp. Times City)
• 334 Nguyen Trai Street (Old Quarter)
• 72 Nguyen Trai (Royal City)
• 72 Truong Chinh (Media Mart)
• 4 Khuat Duy Tien (The intersection of Khuat Duy Tien Street and Nguyen Trai Street)
• Keangnam Building
• 120 Tran Quoc Hoan (near My Dinh Bus Station)
• Hoa Binh Park
• Lotte Mall (272 Vo Chi Cong Street)
• Bau Kim Chung village bus stop
• Noi Bai Airport

Important Notes

• Please provide your hotel details at least 24 hours in advance

• If you do not use the shuttle service, kindly arrive at the office or pick-up point at least 40 minutes before departure

• Pick-up conditions vary by area: some locations allow individual pick-up, while others require a minimum of 5 passengers for remote pick-up service

Shuttle Pick-up & Drop-off Service

The bus provides free shuttle service for pick-up and drop-off at:

• Ha Giang Old City Center
• Hanoi Old Quarter area

Important Pickup Notice:

• For locations using shuttle pickup service, passengers will be picked up approximately 1 hour before the bus departure time.
• For example, if your bus departs at 22:00, please be present at the pickup point by 21:00.
  The shuttle vehicle will arrive between 21:00 – 21:30.
• If passengers are not present at the pickup point during this time, the shuttle driver will proceed to the next stop without waiting.
  In this case, passengers will be required to travel on their own to the bus office or departure station to continue the journey.

Child Policy

• Children under 6 years old may share a single cabin with a parent.

• Children 6 years old and above are charged the same fare as adults.

Cancellation & Refund Policy

Cancellation Policy – Regular Days

More than 24 hours before departure: A full refund (100%) will be issued.

From 12 to 24 hours before departure:

• Complimentary change of travel date or departure time (subject to availability), or

• Cancellation fee: 30% of the ticket value.

From 6 to 12 hours before departure:

• Complimentary change of travel date or departure time (subject to availability), or

• Cancellation fee: 50% of the ticket value.

Less than 6 hours before departure:

• Changes or cancellations are not permitted.

• Cancellation fee: 100% of the ticket value.

Group bookings (5 cabins or more): Cancellations made within 24 hours prior to departure will incur a 50% cancellation fee or forfeiture of the deposit.

Cancellation Policy – Public Holidays & Peak Seasons

More than 5 days before departure: Full refund (100%).

2–5 days before departure:

• Free change of trip or travel date (subject to availability), or

• Cancellation fee: 30%.

24–48 hours before departure:

• Free change of trip or travel date (subject to availability), or

• Cancellation fee: 50%.

Within 24 hours before departure:

• No changes or cancellations allowed.

• Cancellation fee: 100%.

Group bookings (5 cabins or more): Cancellation within 24 hours before departure: 50% cancellation fee or loss of deposit.

Booking Confirmation & Support

• Your ticket will be confirmed within 24 hours of receiving complete passenger information and successful payment.
• If you do not receive confirmation within this time, please contact our operations department immediately.
• In case tickets are sold out, we will proactively contact and inform you via email so you can adjust your departure time or switch to another suitable mode of transportation.
• If you do not agree to any changes, we will refund 100% of the amount via the original payment method.

Emergency Support

Viet Express Travel – Hotline / WhatsApp / Zalo / Viber / Line: +84 975 105 588 (Ms. Huong)

• Hotline: 0975 105 588
• Website: vietexpresstravel.com
• Email: info@vietexpresstravel.com