Vip Cabin Sleeper Bus Hanoi – Hue by HK Buslines

Transport Description

HK Buslines (Viet Express Travel) is a premium VIP cabin sleeper bus operator connecting Vietnam’s top travel destinations, including:
Hanoi – Sapa – Ha Long – Ninh Binh – Phong Nha – Hue – Da Nang – Hoi An – Nha Trang – Da Lat.

With the philosophy of  “Safety – Comfort – Dedication” we are committed to providing passengers with a journey that is safe, comfortable, and truly memorable.

Currently, HK Buslines operates a modern fleet of approximately 200 VIP cabin sleeper buses, featuring a two-level design (upper and lower decks) to ensure maximum comfort, privacy, and a quiet travel experience throughout the trip.

Each passenger is provided with one private VIP cabin, complete with a privacy curtain, making it ideal for long-distance travel and extended rest.

Amenities

Cabin features include:

• 24 VIP cabins per bus (bed size: 85 × 180 cm), each with a privacy curtain

• Massage bed for maximum relaxation

• 17-inch personal entertainment screen

• USB & USB-C charging ports

• High-speed Wi-Fi

• Automatic air-conditioning system

• Clean blanket and 1 complimentary bottle of mineral water

Safety System

• GPS tracking system

• Driver working-hour monitoring

• Technical inspection before every trip

Luggage Policy

Each passenger is allowed to bring:

• 01 medium-sized suitcase
• 01 carry-on bag

The luggage compartment is spacious and secure, suitable for large items.

Passengers traveling with oversized luggage are kindly requested to inform us in advance when booking so that appropriate arrangements can be made.

Flexible Routes

We operate multiple daily departures, tailored to your travel schedule:

• Hanoi ⇄ Sapa (day & night buses)
• Hanoi ⇄ Ha Long
• Hanoi ⇄ Hue ⇄ Da Nang ⇄ Hoi An
• Ninh Binh ⇄ Sapa / Hoi An
• Dong Hoi ⇄ Hue ⇄ Da Nang ⇄ Hoi An
• Da Nang ⇄ Nha Trang
• Nha Trang ⇄ Da Lat

Our Commitments

• Transparent pricing – no hidden fees.
• Clean and sanitized buses after every trip.
• Newest buses prioritized for your journey.

Schedule

From Hanoi to Hue

Pick-up in Hanoi

• Free pick-up from hotels in Hanoi Old Quarter, 30–50 minutes before departure time.

• Please provide your hotel or accommodation details at least 24 hours in advance so we can arrange a shuttle van.

• Alternatively, you can come directly to our office in Hanoi Old Quarter to leave your luggage and enjoy a free shower before departure.

📍 Office Address: 13 Hang Muoi Street, Hoan Kiem, Hanoi (Viet Express Travel Office map )

Drop-off in Hue

• Free drop-off at hotels in Hue city center.

• If you do not request hotel drop-off, the bus will drop you at our office: 101 Bui Thi Xuan Street, Hue City (see map).

From Hue to Hanoi

Pick-up in Hue

• Free pick-up from hotels in Hue city center, 30–50 minutes before departure.

• Please provide your hotel details at least 24 hours in advance so we can arrange a shuttle van.

• Alternatively, you can come directly to our office to leave your luggage and wait for departure.

📍 Hue Office: 101 Bui Thi Xuan Street, Hue City (see map) 

Drop-off in Hanoi

• Free drop-off at hotels in Hanoi Old Quarter.

• If you do not request hotel drop-off, the bus will drop you at our office: 70 Nguyen Huu Huan Street, Hanoi (see map).

Important Notes

• Please provide your hotel details at least 24 hours in advance

• If you do not use the shuttle service, kindly arrive at the office or pick-up point at least 40 minutes before departure

• Pick-up conditions vary by area: some locations allow individual pick-up, while others require a minimum of 5 passengers for remote pick-up service

Child Policy

• Children aged 6 years and above: Charged at the adult fare (one separate ticket required)

• Children aged 1–5 years: Free of charge when sharing a bed with an adult

Cancellation & Refund Policy

Cancellation by the Customer

Cancellation conditions are applied based on the number of cabins booked or private charter bookings:

Bookings of 1–5 Cabins

• Cancellation at least 4 days before departure: Free of charge

• Cancellation within 3 days before departure or No Show: 100% cancellation fee

Bookings of 6–10 Cabins

• Cancellation at least 5 days before departure: Free of charge

• Cancellation within 3–5 days before departure: 50% cancellation fee

• Cancellation within 3 days before departure or No Show: 100% cancellation fee

Bookings of 11 Cabins or More / Private Charter

• Cancellation at least 7 days before departure: Free of charge

• Cancellation within 5–7 days before departure: 50% cancellation fee

• Cancellation within 5 days before departure or No Show: 100% cancellation fee

Cancellation Due to Bad Weather

In the event that the trip is officially canceled by government authorities due to bad weather, before the departure date and the service has not been used, a 100% refund will be provided.

Customer service

• Free pick-up service in the city centers of major destinations
  (Hanoi – Old Quarter, Sapa, Ha Long, Ninh Binh, Da Nang, Nha Trang, Da Lat, and more)

• Service offices with waiting lounges where passengers can wait comfortably and store luggage free of charge

• Some buses are equipped with onboard restrooms, while others are not. However, the bus always makes regular rest stops for restroom breaks and meals to ensure passenger comfort.

• 24/7 customer support available via hotline, email, and official website

Service Commitment

• Transparent pricing with no hidden fees

• Vehicles are cleaned and sanitized after every trip

• Priority given to using the newest vehicles in our fleet

Important Notes & Public Holidays

• 100% refunds apply only if the trip is officially canceled by government authorities due to severe weather conditions

• Passenger insurance coverage up to VND 20,000,000 per person

• Passengers are strongly recommended to purchase additional personal travel insurance

During major public holidays and peak travel periods, free shuttle pick-up/drop-off to and from offices is not available, including but not limited to:

• Lunar New Year (Tet Holiday)

• Western New Year

• Hung Kings’ Commemoration Day

• National Day

• Other major public holidays as regulated

This is due to traffic restrictions, road closures, and high passenger volume on certain routes. In These Cases :

Passengers are kindly requested to travel to the office or bus station by themselves, following the map link provided by our staff.

Booking Confirmation & Support

• Booking confirmation will be sent via email within 24 hours

• If you do not receive the confirmation within this time, please contact our operations team immediately

Emergency Support

Viet Express Travel – Hotline / WhatsApp / Zalo / Viber / Line:
 +84 975 105 588 (Ms. Huong)

HK Buslines – Viet Express Travel

 With HK Buslines, your trip is not just transportation – it is part of your safe and comfortable Vietnam travel experience.

 Hotline: 0975 105 588
 Website: vietexpresstravel.com
 Email: info@vietexpresstravel.com