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HK Buslines (Viet Express Travel) is a premium VIP cabin sleeper bus operator connecting Vietnam’s top travel destinations, including:
Hanoi – Sapa – Ha Long – Ninh Binh – Phong Nha – Hue – Da Nang – Hoi An – Nha Trang – Da Lat.
With the philosophy of “Safety – Comfort – Dedication” we are committed to providing passengers with a journey that is safe, comfortable, and truly memorable.
Currently, HK Buslines operates a modern fleet of approximately 200 VIP cabin sleeper buses, featuring a two-level design (upper and lower decks) to ensure maximum comfort, privacy, and a quiet travel experience throughout the trip.
Each passenger is provided with one private VIP cabin, complete with a privacy curtain, making it ideal for long-distance travel and extended rest.
Cabin features include:
24 VIP cabins per bus (bed size: 85 × 180 cm), each with a privacy curtain
Massage bed for maximum relaxation
17-inch personal entertainment screen
USB & USB-C charging ports
High-speed Wi-Fi
Automatic air-conditioning system
Clean blanket and 1 complimentary bottle of mineral water
Safety System
GPS tracking system
Driver working-hour monitoring
Technical inspection before every trip
Luggage Policy
Each passenger is allowed to bring:
The luggage compartment is spacious and secure, suitable for large items.
Passengers traveling with oversized luggage are kindly requested to inform us in advance when booking so that appropriate arrangements can be made.
We operate multiple daily departures, tailored to your travel schedule:
| Departure Time | Arrival in Sapa | Duration |
|---|---|---|
| 07:00 | 16:00 | ~9 hrs |
| 11:15 | 20:00 | ~8 hrs 45 mins |
| 13:15 | 22:00 | ~8 hrs 45 mins |
| 21:30 | 06:00 (next day) | ~8 hrs 30 mins |
Free hotel pick-up in Ha Long
Pick-up time: 30 – 50 minutes before departure.
Please provide your hotel address at least 24h in advance so we can arrange the shuttle.
Or, you can come directly to the bus office to leave your luggage.
Free hotel drop-off in Sapa
Please write your hotel address in the booking notes.
If you don’t request drop-off at your hotel, the bus will stop at the office.
| Departure Time | Arrival in Ha Long | Duration |
|---|---|---|
| 08:30 | 17:30 | ~9 hrs |
| 11:30 | 20:00 | ~8 hrs 30 mins |
| 21:30 | 06:30 (next day) | ~9 hrs |
| 22:30 | 07:30 (next day) | ~9 hrs |
Free hotel pick-up in Sapa
Pick-up time: 30 – 50 minutes before departure.
Please provide your hotel address at least 12h in advance so we can arrange the shuttle.
Or, you can come directly to the bus office to leave your luggage.
Free hotel drop-off in Ha Long
Please write your hotel address in the booking notes.
If you don’t request drop-off at your hotel, the bus will stop at the office.
Reminder: Please make sure to provide your hotel address when booking so we can arrange the free shuttle service smoothly.
Important Pickup Notice:
For locations using shuttle pickup service, passengers will be picked up approximately 1 hour before the bus departure time.
For example, if your bus departs at 22:00, please be present at the pickup point by 21:00.
The shuttle vehicle will arrive between 21:00 – 21:30.
If passengers are not present at the pickup point during this time, the shuttle driver will proceed to the next stop without waiting.
In this case, passengers will be required to travel on their own to the bus office or departure station to continue the journey.
Sapa Bus Office: 679 Dien Bien Phu Street, Sapa – Lao Cai (HK Bus Lines Office)
Ha Long Bus Office: 312 Nguyen Van Cu Street , Ha Long (View map)
Important Notes
Please provide your hotel details at least 24 hours in advance
If you do not use the shuttle service, kindly arrive at the office or pick-up point at least 40 minutes before departure
Pick-up conditions vary by area: some locations allow individual pick-up, while others require a minimum of 5 passengers for remote pick-up service
Children aged 6 years and above: Charged at the adult fare (one separate ticket required)
Children aged 1–5 years: Free of charge when sharing a bed with an adult
Cancellation by the Customer
Cancellation conditions are applied based on the number of cabins booked or private charter bookings:
Bookings of 1–5 Cabins
Cancellation at least 4 days before departure: Free of charge
Cancellation within 3 days before departure or No Show: 100% cancellation fee
Bookings of 6–10 Cabins
Cancellation at least 5 days before departure: Free of charge
Cancellation within 3–5 days before departure: 50% cancellation fee
Cancellation within 3 days before departure or No Show: 100% cancellation fee
Bookings of 11 Cabins or More / Private Charter
Cancellation at least 7 days before departure: Free of charge
Cancellation within 5–7 days before departure: 50% cancellation fee
Cancellation within 5 days before departure or No Show: 100% cancellation fee
Cancellation Due to Bad Weather
In the event that the trip is officially canceled by government authorities due to bad weather, before the departure date and the service has not been used, a 100% refund will be provided.
Free pick-up service in the city centers of major destinations
(Hanoi – Old Quarter, Sapa, Ha Long, Ninh Binh, Da Nang, Nha Trang, Da Lat, and more)
Service offices with waiting lounges where passengers can wait comfortably and store luggage free of charge
Some buses are equipped with onboard restrooms, while others are not. However, the bus always makes regular rest stops for restroom breaks and meals to ensure passenger comfort.
24/7 customer support available via hotline, email, and official website
Transparent pricing with no hidden fees
Vehicles are cleaned and sanitized after every trip
Priority given to using the newest vehicles in our fleet
100% refunds apply only if the trip is officially canceled by government authorities due to severe weather conditions
Passenger insurance coverage up to VND 20,000,000 per person
Passengers are strongly recommended to purchase additional personal travel insurance
During major public holidays and peak travel periods, free shuttle pick-up/drop-off to and from offices is not available, including but not limited to:
Lunar New Year (Tet Holiday)
Western New Year
Hung Kings’ Commemoration Day
National Day
Other major public holidays as regulated
This is due to traffic restrictions, road closures, and high passenger volume on certain routes. In These Cases :
Passengers are kindly requested to travel to the office or bus station by themselves, following the map link provided by our staff.
Viet Express Travel – Hotline / WhatsApp / Zalo / Viber / Line: +84 975 105 588 (Ms. Huong)
Hotline: 0975 105 588
Website: vietexpresstravel.com
Email: info@vietexpresstravel.com
Cabin features include:
24 VIP cabins per bus (bed size: 85 × 180 cm), each with a privacy curtain
Massage bed for maximum relaxation
17-inch personal entertainment screen
USB & USB-C charging ports
High-speed Wi-Fi
Automatic air-conditioning system
Clean blanket and 1 complimentary bottle of mineral water
Safety System
GPS tracking system
Driver working-hour monitoring
Technical inspection before every trip
Luggage Policy
Each passenger is allowed to bring:
The luggage compartment is spacious and secure, suitable for large items.
Passengers traveling with oversized luggage are kindly requested to inform us in advance when booking so that appropriate arrangements can be made.
| Departure Time | Arrival in Sapa | Duration |
|---|---|---|
| 07:00 | 16:00 | ~9 hrs |
| 11:15 | 20:00 | ~8 hrs 45 mins |
| 13:15 | 22:00 | ~8 hrs 45 mins |
| 21:30 | 06:00 (next day) | ~8 hrs 30 mins |
Free hotel pick-up in Ha Long
Pick-up time: 30 – 50 minutes before departure.
Please provide your hotel address at least 24h in advance so we can arrange the shuttle.
Or, you can come directly to the bus office to leave your luggage.
Free hotel drop-off in Sapa
Please write your hotel address in the booking notes.
If you don’t request drop-off at your hotel, the bus will stop at the office.
| Departure Time | Arrival in Ha Long | Duration |
|---|---|---|
| 08:30 | 17:30 | ~9 hrs |
| 11:30 | 20:00 | ~8 hrs 30 mins |
| 21:30 | 06:30 (next day) | ~9 hrs |
| 22:30 | 07:30 (next day) | ~9 hrs |
Free hotel pick-up in Sapa
Pick-up time: 30 – 50 minutes before departure.
Please provide your hotel address at least 12h in advance so we can arrange the shuttle.
Or, you can come directly to the bus office to leave your luggage.
Free hotel drop-off in Ha Long
Please write your hotel address in the booking notes.
If you don’t request drop-off at your hotel, the bus will stop at the office.
Reminder: Please make sure to provide your hotel address when booking so we can arrange the free shuttle service smoothly.
Important Pickup Notice:
For locations using shuttle pickup service, passengers will be picked up approximately 1 hour before the bus departure time.
For example, if your bus departs at 22:00, please be present at the pickup point by 21:00.
The shuttle vehicle will arrive between 21:00 – 21:30.
If passengers are not present at the pickup point during this time, the shuttle driver will proceed to the next stop without waiting.
In this case, passengers will be required to travel on their own to the bus office or departure station to continue the journey.
Sapa Bus Office: 679 Dien Bien Phu Street, Sapa – Lao Cai (HK Bus Lines Office)
Ha Long Bus Office: 312 Nguyen Van Cu Street , Ha Long (View map)
Important Notes
Please provide your hotel details at least 24 hours in advance
If you do not use the shuttle service, kindly arrive at the office or pick-up point at least 40 minutes before departure
Pick-up conditions vary by area: some locations allow individual pick-up, while others require a minimum of 5 passengers for remote pick-up service
Children aged 6 years and above: Charged at the adult fare (one separate ticket required)
Children aged 1–5 years: Free of charge when sharing a bed with an adult
Cancellation by the Customer
Cancellation conditions are applied based on the number of cabins booked or private charter bookings:
Bookings of 1–5 Cabins
Cancellation at least 4 days before departure: Free of charge
Cancellation within 3 days before departure or No Show: 100% cancellation fee
Bookings of 6–10 Cabins
Cancellation at least 5 days before departure: Free of charge
Cancellation within 3–5 days before departure: 50% cancellation fee
Cancellation within 3 days before departure or No Show: 100% cancellation fee
Bookings of 11 Cabins or More / Private Charter
Cancellation at least 7 days before departure: Free of charge
Cancellation within 5–7 days before departure: 50% cancellation fee
Cancellation within 5 days before departure or No Show: 100% cancellation fee
Cancellation Due to Bad Weather
In the event that the trip is officially canceled by government authorities due to bad weather, before the departure date and the service has not been used, a 100% refund will be provided.
Free pick-up service in the city centers of major destinations
(Hanoi – Old Quarter, Sapa, Ha Long, Ninh Binh, Da Nang, Nha Trang, Da Lat, and more)
Service offices with waiting lounges where passengers can wait comfortably and store luggage free of charge
Some buses are equipped with onboard restrooms, while others are not. However, the bus always makes regular rest stops for restroom breaks and meals to ensure passenger comfort.
24/7 customer support available via hotline, email, and official website
Transparent pricing with no hidden fees
Vehicles are cleaned and sanitized after every trip
Priority given to using the newest vehicles in our fleet
100% refunds apply only if the trip is officially canceled by government authorities due to severe weather conditions
Passenger insurance coverage up to VND 20,000,000 per person
Passengers are strongly recommended to purchase additional personal travel insurance
During major public holidays and peak travel periods, free shuttle pick-up/drop-off to and from offices is not available, including but not limited to:
Lunar New Year (Tet Holiday)
Western New Year
Hung Kings’ Commemoration Day
National Day
Other major public holidays as regulated
This is due to traffic restrictions, road closures, and high passenger volume on certain routes. In These Cases :
Passengers are kindly requested to travel to the office or bus station by themselves, following the map link provided by our staff.
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