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HK Open Bus offers only 24 sleeper beds, instead of the usual 34 or 40 found on standard buses (each bed is 85 cm wide and 180 cm long). To meet the diverse needs of passengers, HK Open Bus provides multiple departure times throughout the day along with different service price options, allowing travelers to freely choose what best suits their needs.
In addition, HK Open Bus follows the motto “Every journey with care”, always prioritizing service quality to make passengers feel at home. Customer satisfaction is the true measure of our value.
Each bed is equipped with a personal curtain and entertainment system (screen and headset), providing passengers with both comfort and privacy. The bus is also fully furnished with modern amenities such as blankets, air conditioning, a refrigerator, a restroom, television, Wi-Fi, and complimentary drinking water.
In addition, HK Open Bus offers extra premium features, including a massage bed system, reading lights, USB charging ports, a 17-inch LCD entertainment screen with headphones, and access to hundreds of HD content options for passengers to enjoy.
Duration: 8h30 – 9h
| Departure Time | Arrival in Sapa |
|---|---|
| 07:00 | 16:00 |
| 11:15 | 20:00 |
| 13:15 | 22:00 |
| 21:30 | 06:00 (next day) |
Free hotel pick-up in Ha Long
Pick-up time: 30 – 50 minutes before departure.
Please provide your hotel address at least 24h in advance so we can arrange the shuttle.
Or, you can come directly to the bus office to leave your luggage.
Ha Long Bus Office: Twin Hotel, TT33 Shophouse Sun Premier Ha Long Village (View map)
Free hotel drop-off in Sapa
Please write your hotel address in the booking notes.
If you don’t request drop-off at your hotel, the bus will stop at the office.
Sapa Bus Office: 697 Dien Bien Phu Street, Sapa Town (View map)
Duration: 8h30 – 9h
| Departure Time | Arrival in Ha Long |
|---|---|
| 08:30 | 17:30 |
| 11:30 | 20:00 |
| 21:30 | 06:30 (next day) |
| 22:30 | 07:30 (next day) |
Free hotel pick-up in Sapa
Pick-up time: 30 – 50 minutes before departure.
Please provide your hotel address at least 12h in advance so we can arrange the shuttle.
Or, you can come directly to the bus office to leave your luggage.
Sapa Bus Office: 679 Dien Bien Phu Street, Sapa – Lao Cai (HK Bus Lines Office)
Free hotel drop-off in Ha Long
Please write your hotel address in the booking notes.
If you don’t request drop-off at your hotel, the bus will stop at the office.
Ha Long Bus Office: Twin Hotel, TT33 Shophouse Sun Premier Ha Long Village (View map)
Reminder: Please make sure to provide your hotel address when booking so we can arrange the free shuttle service smoothly.
| Good to Know | |
|---|---|
| Cancellation Policy | 1. Cancellation by Customer • More than 10 days before departure: Free of charge • From 07 to 10 days before departure: 50% of total amount • Less than 07 days or No Show: 100% of total amount 2. Cancellation due to Bad Weather • If announced by Government Management Board before departure (when no services used): 100% refund |
| What’s Included | • One-way transfer ticket • Blanket • Cabin dimension: 85 x 185 cm • Insurance – Accident Coverage – Maximum compensation: 20,000,000 VND per case per person – Note: We strongly recommend purchasing international travel insurance before your trip. • 01 small bottle of water (500ml) • HK Bus Lines operates 55 premium sleeper buses. Some buses have onboard restrooms; others will stop regularly for breaks. |
| Not Included | • Other personal expenses • Tips and gratuities • Meals on the bus |
| Confirmation | • You will receive confirmation within 24 hours. • If you do not receive a confirmation email, please contact our support. • If your preferred departure time is unavailable, we will arrange a new one. |
| Luggage Information | • Maximum: 1 standard suitcase + 1 handbag per person |
| Eligibility | • Children aged 6 and above: Same rate as adults • Children aged 1–5: Free of charge (no separate seat) |
| Disclaimer | • All images and videos are illustrative only. • Vehicle appearance may vary, but service quality remains the same. • Cabin dimensions: 180 x 85 cm • Shared transfer: duration may vary with traffic, weather, and rest stops. • Drivers may have limited English – patience is appreciated. • Hotline number is available on your voucher. • Seats are randomly assigned and subject to availability. • On long journeys, multiple stops will be made for restroom breaks. |
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