Hanoi – Ninh Binh Cozy Travel Bus

Cancellation policy

Cancellation by Customer

• More than 10 - 14 days before departure: FREE of charge
• From 07 to 10 days before departure: 50% of total rates
• Less than 07 days before departure & no Show: 100% of total rates

Cancellation due to bad weather : If the cancellation be announced by the Management Board of Ninh Binh, depend on the timing of the cancellation, following policies will be applied:

• Before departure from Hanoi to Ninh Binh (none of the services has been used): 100% refund.
• During the trip (some services have been used: transfer, lunch, day trip, hotel in Ninh Binh, etc.): used services will be charged, the rest will be refunded.
• The final cost will be confirmed by your consultant via email.

Children Policy
There are no strict regulations on the age of children when participating in tours. However, to ensure the safety and convenience of passengers, the minimum age of children is 06 months to 1 year old.

Price Policy For Children

• Children from 1 - 4 years old are free (parents pay for sightseeing tickets if have), sharing seat on the car with parents.
  Two adults are only allowed to accompany 01 child under 4 years old, from the 2nd child, 50% will be charged, and services will be provided as above.
• Children from 5 - 8 years old are charged 75% including sightseeing tickets, tour guide and seat on the car.
• Children from 9 years old and up are charged 100% as adults.